When using the App, the HomeHub communicates with the ChickenGuard via the Radio Link using a unique ID embedded within the radio signal.
When this error is encountered, it means that the HomeHub has not received any communication to/from the ChickenGuard over the radio link or the unique ID has been set incorrectly.
Things to Check:
Make sure that the ChickenGuard is powered. If there is no power to the ChickenGuard, the radio will not function.
If this is the first time setting up your App, make sure that the ChickenGuard has been set to "PAIRING MODE".
Make sure that the Radio Module is connected. Try re-seating the USB connector at both ends by unplugging then re-connecting.
Does the Radio Module have a clear line of sight to the HomeHub? Try repositioning the Radio to a more elevated position.
Confirm that the Link ID is the same as on the ChickenGuard. To check, navigate to the Radio Coms menu and then select View ID.
