Please make sure you have changed all FOUR batteries. These must be AA alkaline batteries, and must not be rechargeable (unless you are using a Solar All-in-One with 4x NiMH batteries).
A full set of 4x AA batteries should provide 6 volts of power.
You should also check that the batteries have been placed in the battery box facing the correct directions. The negative end should always be touching the spring.
Important: Always ensure compatibility of replacement parts with ChickenGuard devices and follow safety guidelines to prevent electronic damage.
If the first set of batteries does not work, please also try a second set of NEW batteries.
9-Volt Battery Diagnostic Procedure
Detach the Battery Box: Remove the existing AA battery box from the connector clip on your ChickenGuard unit.
Connect the 9-Volt Battery: Attach a 9-volt battery directly to the unit’s connector clip. Ensure proper contact.
Observe Screen Behaviour: Without pressing any buttons, check whether the screen powers on within 30 seconds of attaching the 9-volt battery.
Disconnect the Battery: After a maximum of 30 seconds, remove the 9-volt battery to prevent potential overloading of the electronics.
Please do not attempt to use the unit with the 9 volt battery as this voids the warranty and is for test purposes only
Diagnostic Results
If the screen powers on, the battery box is faulty and requires replacing.
If the screen does not power on, the fault likely lies in the front panel.
If the screen wakes, but you see a low battery warning, please read our article on the meaning of a solid red light.
Decision-Making Framework: Replace or Repair?
Issue in the Battery Box
If the loose connection or fault is isolated to the battery box, replace it with a new 4x AA (6V) battery box. Ensure the replacement is compatible with ChickenGuard devices. This is a simple, cost-effective fix.
The parts are available via our customer support team
Issue in the Front Panel
If the loose connection originates from the front panel’s connector clip, replacing the front panel is generally not viable, as it is not cost-effective.
In such cases, it is recommended to replace the entire ChickenGuard unit instead.
Please contact the Customer support team who may be able to offer a loyalty discount on the purchase of an upgraded unit with proof of purchase on your existing item
Please watch this video for assistance with changing your batteries in older models with removable battery boxes:
Still having troubles?