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Calibration Help

Learn how to calibrate your door successfully.

Updated over a year ago

To enter calibration, you will need to follow the below steps:

  1. Press the menu button once to wake up the screen,

  2. Press the menu button once more to open the Settings menu,

  3. Press the down button 3 times until you see "Door Calibration", using the menu button to select this page,

  4. Follow the instructions on the screen.

Please see information in the collapsible sections below for assistance calibrating your unit.


Mark-4 models

These models can only be calibrated manually.

  1. Make sure your door is able to open and close without any obstructions.

  2. Always set the OPEN position first

  3. Set the CLOSED position second

  4. Wait for the door to open fully at the end of the calibration. If the door does not open fully, the calibration has not saved successfully.

Please see the below video for assistance calibrating your Door Opener.


Mark-5 models

These models can be calibrated both manually and automatically.

  • Manual Calibration:

    This calibration type can be used for most door setups.

    1. Make sure your door is able to open and close without any obstructions.

    2. Always set the OPEN position first

    3. Set the CLOSED position second

    4. Wait for the door to open fully at the end of the calibration. If the door does not open fully, the calibration has not saved successfully.

  • Automatic Calibration:

    Make sure your unit is mounted directly above your door. If the string is pulling at an angle, this will cause problems.

    Make sure your door is a standard pop-hole style which is lifted and dropped up and down.

    1. Follow the instructions on screen; you need to press the centre button only once and the unit will calibrate the open and closed positions itself.

    2. The door should open fully at the end of the calibration. If the door does not open fully, the calibration has not saved successfully.

If you need to EMERGENCY STOP the door during an automatic calibration, press the centre button once. The door will then need to be recalibrated.


All-in-One model

This model can only be calibrated automatically.

  1. Make sure your door has room to open and close without any obstructions.

  2. Follow the instructions on screen; you need to press the centre button only once and the unit will calibrate the open and closed positions itself.

  3. The door will always close at the end of a calibration; if the door opens at the end of the calibration, your motor is reversed. Please read the article on fixing a door moving in the wrong direction.

If you need to EMERGENCY STOP the door during an automatic calibration, press the centre button once. The door will then need to be recalibrated.


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