To enter calibration, you will need to follow the below steps:
Press the menu button once to wake up the screen,
Press the menu button once more to open the Settings menu,
Press the down button 3 times until you see "Door Calibration", using the menu button to select this page,
Follow the instructions on the screen.
Please see information in the collapsible sections below for assistance calibrating your unit. If calibration fails or encounters errors, additional troubleshooting steps may be needed to diagnose and resolve issues effectively.
Mark-4 models These models can only be calibrated manually.
Make sure your door is able to open and close without any obstructions.
Always set the OPEN position first
Set the CLOSED position second
Wait for the door to open fully at the end of the calibration. If the door does not open fully, the calibration has not saved successfully. If the door continues to fail, consider checking the door's weight and balance or testing the motor with a lightweight object to isolate the issue.
Please see the below video for assistance calibrating your Door Opener.
Mark-5 models These models can be calibrated both manually and automatically.
Manual Calibration: This calibration type can be used for most door setups.
Make sure your door is able to open and close without any obstructions.
Always set the OPEN position first
Set the CLOSED position second
Wait for the door to open fully at the end of the calibration. If the door does not open fully, the calibration has not saved successfully.
Automatic Calibration: Make sure your unit is mounted directly above your door. If the string is pulling at an angle, this will cause problems. Make sure your door is a standard pop-hole style which is lifted and dropped up and down.
Follow the instructions on screen; you need to press the centre button only once and the unit will calibrate the open and closed positions itself.
The door should open fully at the end of the calibration. If the door does not open fully, the calibration has not saved successfully. If you need to EMERGENCY STOP the door during an automatic calibration, press the centre button once. The door will then need to be recalibrated. If calibration issues persist, ensure the door is appropriately balanced, and if necessary, test the motor independently with a lighter weight to confirm its proper function.
All-in-One model This model can only be calibrated automatically.
Make sure your door has room to open and close without any obstructions.
Follow the instructions on screen; you need to press the centre button only once and the unit will calibrate the open and closed positions itself.
The door will always close at the end of a calibration; if the door opens at the end of the calibration, your motor is reversed. Please read the article on fixing a door moving in the wrong direction.
If you need to EMERGENCY STOP the door during an automatic calibration, press the centre button once. The door will then need to be recalibrated. In cases of continued calibration failure, check for potential motor strain caused by the door's weight, and test calibration with an alternative object to identify the problem.
Troubleshooting Guide for ChickenGuard Models
Symptoms of Calibration Errors and Door Drops
The automated door drops during calibration or after an opening attempt.
The timer ceases to function, or the door suddenly drops even though the batteries are confirmed to be in good working condition.
Step-by-Step Troubleshooting Guide
Step 1: Perform a Door Calibration
Begin by performing a door calibration to ensure the ChickenGuard device and door operate harmoniously.
Follow manufacturer guidelines closely during calibration to avoid manual errors.
Observe the door's behavior for smooth operation without sudden drops.
Step 2: Check for Door Weight and Balance
A dropping door during calibration may indicate it's too heavy for the motor.
Wet weather can make wooden doors heavier; consider weight reduction options.
Avoid forcing the door completely open if it begins to drop, and calibrate to a slightly lower position to reduce motor strain.
Step 3: Test the Motor with an Alternative Weight
Detach the string and test the motor with a lightweight object.
If the motor operates smoothly, the issue likely lies with the door rather than the motor.
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