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"Front Cover Missing" Error

Learn what the "Front Cover Missing" error message means and how to fix the problem.

Updated over a week ago

If you ever see the "Front Cover Missing" error message, you will need to check that the front panel is securely connected to the base of the unit. You cannot complete a calibration if the front panel is not screwed in place.

If the front panel is attached, please follow the below instructions:

  1. Press the menu button to wake the screen

  2. Press and hold the menu button until the message "Continue?" appears

  3. Select "YES" using the up button

  4. Using the up button, navigate to "Cover Sensing", using the menu button to select this option

  5. Select "NO" using the down button

  6. Press the up button to get to "Exit", using the menu button to select this option

You will then need to recalibrate the door.

What if the motor still does not respond?

Talk to the Customer Support team for further assistance.

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